Queue management

Hazards

• The planned organization of waiting people using space, information, staffing, and controlled flow.

Controls

• Account for accessibility, weather, security, crossings, toilets, emergency access, and frustration points.

Personal protective equipment

• Select task-specific PPE only after hazards and higher-order controls have been evaluated.

Regional considerations

• Applicable law, permits, collective agreements, venue rules, and qualified-person decisions take precedence.

In practice

Account for accessibility, weather, security, crossings, toilets, emergency access, and frustration points.

Explore related entries

• Crowd density
• Lost-child procedure